Why MainStreet Travel Is the Number One Agency for Transfer Agents
Making the move to a new host agency can feel like standing at a crossroads. You've put in the work, built relationships with clients, and earned your stripes in the travel industry. So when it comes time to switch, you want to make sure you're choosing an agency that's got your back!
Right now, there's a lot happening in the travel agent world. If you've been following the news, you might have heard about the situation with Smart Moms Travel agents making the transition to other agencies after some pretty tough circumstances. Many of these experienced agents are finding their new home at MainStreet Travel, and there's a good reason why.
MainStreet Travel isn't just accepting transfer agents—they're actively welcoming them with open arms, better support, and industry-leading benefits that make the switch worth it. Let's break down exactly why MainStreet has become the go-to choice for agents looking to transfer from other agencies!
Check out our Agent Transfer Membership, you get access to all the Travel Plus Membership ($99 value) absolutely free! That gives you access to our CRM, benefits, and more!
What Makes MainStreet Travel Different
When you're transferring from another travel agency, you're not just looking for any host—you're looking for a partner who understands what you've been through and what you need to succeed moving forward.
MainStreet Travel has built their reputation on being agent-focused, not agency-focused. What does that mean? It means your name stays front and center with clients. It means you get the support you need without feeling like you're competing with your own host agency for bookings. And it means you're treated like the independent business owner you are.
The company offers one of the most competitive commission structures in the industry, with agents keeping 70% of their earnings right from the start. Compare that to some agencies that start new agents at 55% or 60%, and you can see why experienced agents are making the move.
The Transfer Process Made Easy
One of the biggest concerns agents have when switching agencies is the logistics. What happens to your existing bookings? Will you get paid for work you've already done? How long does it take to get set up with a new host?
MainStreet Travel has this process down to a science. They understand that most agents will need to maintain their relationship with their previous agency until all outstanding commissions are paid—which can sometimes take a year or more depending on booking dates.
Here's what you need to know about transferring bookings and commissions:
Your existing bookings typically stay with your current agency. Most suppliers won't allow booking transfers between agencies, and contractually, the bookings were made under your original host's credentials. However, MainStreet works with you to create a plan where you continue servicing those existing clients while booking all new business through MainStreet.
Outstanding commissions usually come from your original agency. This is why many agents maintain dual affiliation during the transition period. You're not putting new bookings through the old agency, but you stay affiliated until you receive payment for work already completed.
MainStreet handles all the technical supplier transitions. When you switch agencies, you need to update your credentials with every supplier you work with. Some suppliers like Royal Caribbean make this easy with simple transfers, while others like Sandals require forms and signatures. MainStreet's support team walks you through this process step by step.
The entire onboarding process is private and confidential. MainStreet understands that discretion matters, especially if you're still affiliated with another agency during the transition.
Industry-Leading Commission Structure
Let's talk money, because at the end of the day, your commission split directly impacts your income and your family's financial security.
MainStreet offers a 70/30 commission split, meaning you keep 70% of everything you earn. But here's where it gets even better: because MainStreet has such high aggregate sales from all their agents combined, they negotiate higher base commission rates with suppliers.
Think about it this way. An independent agent might earn 10% commission on a hotel booking. A small host agency might negotiate 12%. But MainStreet's volume gets them 15% or higher with many suppliers. Even after the 70/30 split, you're taking home more money than you would with a smaller agency offering you a higher percentage of a smaller pie.
Let's do the math on a real example. Say you book a $5,000 cruise:
With an independent setup at 10% commission: You earn $500
With a 55% split agency at 12% commission: You earn $330
With MainStreet at 70% split and 15% commission: You earn $525
That's nearly $200 more in your pocket on a single booking, just because of MainStreet's stronger supplier relationships and fair commission structure.
Quality Training That Actually Helps
When you're transferring agencies, you don't need someone to teach you the basics of being a travel agent—you already know that. What you need is ongoing education about new suppliers, updated policies, and advanced sales techniques.
MainStreet delivers with weekly supplier-led training sessions where you learn directly from the brands you're booking. Disney updates, cruise line changes, resort renovations—you get the insider information that helps you sell more confidently and serve clients better.
They also offer specialized training tracks:
New supplier onboarding helps you expand your offerings beyond what you sold at your previous agency
Marketing and social media training teaches you how to grow your client base organically
Advanced sales techniques help experienced agents level up their booking skills
Technology training ensures you know how to use every tool in your arsenal
All of this training is included at no extra cost. You're not paying hundreds of dollars for courses or certifications that should be part of your host agency support.
FAM Trips That Build Your Expertise
One of the most exciting benefits of working with MainStreet Travel is access to FAM (familiarization) trips. These are deeply discounted or complimentary trips that allow you to experience destinations, resorts, and cruises firsthand.
As an agent, there's no substitute for personal experience. When you've walked through the rooms at a resort, tasted the food, and experienced the service, you sell with confidence and authenticity that clients can feel.
MainStreet organizes bi-yearly FAM trips for their agents, and they also give you access to supplier-sponsored FAMs through their strong industry connections. Whether it's a Disney Cruise, an all-inclusive resort in Mexico, or a European river cruise, you'll have opportunities to build firsthand knowledge.
These trips aren't just about seeing properties—they're networking opportunities where you meet fellow agents, build relationships with supplier reps, and learn strategies from agents who are crushing it in the business.
Technology and Tools That Work
Let's be honest: dealing with clunky systems and outdated technology is frustrating. You need tools that help you work efficiently, not slow you down.
MainStreet provides a free CRM (customer relationship management) system that helps you track clients, manage bookings, and automate follow-ups. It's user-friendly, which means you'll actually use it instead of relying on scattered spreadsheets and sticky notes.
Their booking platforms connect you with hundreds of suppliers seamlessly. You're not jumping between different websites or calling suppliers individually for quotes—everything flows through streamlined systems that save you time.
The marketing tools they provide include social media templates, email campaigns, and promotional materials you can customize with your branding. For agents who aren't natural marketers, this support is invaluable.
A Real Community, Not Just a Number
Here's something you can't put a price tag on: feeling like you're part of a supportive community rather than just another contractor number.
MainStreet Travel has built an active agent community where people actually help each other. Their online forums are buzzing with agents sharing tips, answering questions, and celebrating wins together. When you post a question, you get real answers from people who want to see you succeed.
The leadership team at MainStreet is approachable and responsive. They're not hiding behind corporate walls—they're accessible and invested in your success. Multiple agents have shared that they feel like family rather than just contractors.
Regular check-ins, recognition programs, and celebration of milestones create an environment where you feel valued. After everything that's happened in the industry recently, that sense of security and appreciation matters more than ever.
Strong Supplier Relationships Mean Better Perks
Your host agency's reputation with suppliers directly impacts the perks and benefits you can offer clients. MainStreet's established relationships mean you have access to:
Preferred pricing on hotels, resorts, and cruises that gives your clients better value
Exclusive promotions not available to the general public
Faster problem resolution when issues arise with bookings
Easier access to supplier representatives for special requests
Priority consideration for upgrades and room requests
These relationships also mean you're booking with vetted, reliable suppliers. MainStreet's preferred supplier list includes trusted names across every travel category—Disney, Universal, Royal Caribbean, Norwegian, Carnival, Sandals, AMResorts, Hilton, Marriott, and hundreds more.
When you tell clients you work with MainStreet Travel, suppliers take notice. That industry credibility reflects well on you and gives clients confidence in your recommendations!
Flexibility to Build Your Business Your Way
MainStreet understands that every agent's situation is different. Some agents are building full-time businesses, while others are working part-time around other commitments. The agency supports both approaches without pressure or unrealistic sales quotas.
There's no minimum sales requirement to maintain your membership. You're not scrambling to hit arbitrary numbers or worried about getting dropped for having a slow month. You grow at your own pace, on your own terms.
You maintain control over your branding and client relationships. Unlike some agencies that insert themselves between you and your clients, MainStreet keeps your name front and center. Clients know they're working with you, not with MainStreet, which builds loyalty and repeat business.
The month-to-month contract structure gives you flexibility without long-term commitments that lock you in. While you'll likely stay because the benefits are so strong, knowing you have that flexibility provides peace of mind.
E&O Insurance and Legal Protection
Professional liability insurance (Errors and Omissions insurance) is non-negotiable in this industry. One mistake or client misunderstanding could lead to a lawsuit that wipes out your savings.
MainStreet provides E&O insurance coverage for all their agents. This means if a client sues you for a booking error, missed reservation, or any other professional service issue, you have legal defense coverage up to the policy limits.
The peace of mind this provides is enormous. You can focus on serving clients and growing your business without constantly worrying about worst-case scenarios. Even frivolous lawsuits—where you did nothing wrong—can be financially devastating without proper coverage.
The Transfer Timeline: What to Expect
If you're considering making the move to MainStreet Travel, here's a realistic timeline of what the process looks like:
Initial Contact and Application
Reach out to MainStreet and complete their application. They'll schedule a call to discuss your background, goals, and answer any questions about the transition process.
Onboarding and Setup
Once accepted, you'll receive access to their training portal, CRM system, and agent community. You'll complete MainStreet's onboarding training that covers their specific systems and procedures.
Supplier Transitions
Begin the process of updating your supplier credentials. MainStreet provides step-by-step guidance for each supplier, and their support team helps with any complications.
Dual Affiliation Period
Continue servicing existing bookings through your previous agency while booking all new clients through MainStreet. This period lasts until all outstanding commissions from your previous agency are received.
The key is that you can start booking new clients through MainStreet almost immediately, usually within two weeks of beginning the application process. Your income doesn't have to stop while you're transitioning.
What Current Agents Are Saying
Don't just take our word for it. Here's what actual MainStreet agents have shared about their experience:
Agents who joined in 2020 with zero experience consistently praise the training quality and accessibility. They mention it exceeded expectations and helped them build confidence quickly.
Experienced agents who transferred from other agencies highlight the difference in culture. They describe feeling supported rather than competitive with their own host, and appreciating that MainStreet keeps agent names front and center rather than pushing the agency brand.
The common themes in agent feedback include: fast responses when help is needed, approachable leadership that treats agents like people rather than numbers, positive and encouraging community vibe, and resources that actually help grow businesses faster than expected.
Multiple agents specifically mention reaching Elite Advisor status faster than they thought possible because of the support, training, and supplier relationships MainStreet provides.
Addressing Common Transfer Concerns
Let's tackle some of the questions and worries agents have when considering a switch:
"What happens to my existing clients?"
Your clients stay with you. You simply book their future travel through MainStreet instead of your previous agency. Most clients won't notice any difference in service—they'll still work with you directly.
"Will I lose money I'm owed?"
You should continue receiving commissions from your previous agency for bookings made under their credentials. The key is maintaining that affiliation specifically for existing bookings until travel occurs and commissions are paid. Read your previous contract carefully and consider consulting with a lawyer if there's any ambiguity.
"How long until I'm fully operational with MainStreet?"
Most agents can start booking through MainStreet within 2-4 weeks. Full supplier transitions might take 2-3 months as you update credentials with all your preferred partners, but you don't have to wait for everything to transfer before you start earning.
"What if I don't like it?"
MainStreet's month-to-month structure means you're not locked into a long-term commitment. While their retention rate is high because agents are happy, you have the flexibility to make changes if needed.
"Is MainStreet big enough to support me?"
With over 250 agents nationwide and $50 million in annual sales, MainStreet has the volume to negotiate excellent supplier rates while still maintaining that family atmosphere and personalized support that larger agencies often lose.
Why Now Is the Right Time
The travel industry is booming right now. People are eager to travel after years of restrictions and cancellations, and they're willing to pay for expert help to ensure their trips go smoothly.
But this surge in business also means competition among agents is fierce. You need every advantage you can get—better commission rates, stronger supplier relationships, more efficient systems, and ongoing support to stay ahead.
If you're currently with an agency that's not supporting your growth, paying slowly, or creating more problems than they solve, every month you wait is money left on the table. The agents who transferred to MainStreet consistently say they wish they'd made the move sooner.
Your Next Steps
If you're ready to explore transferring to MainStreet Travel, here's what to do:
Visit their website and complete the transfer agent form. This form is specifically designed for agents coming from other agencies and asks about your experience, specialties, and current situation.
Schedule a confidential consultation with their team. These conversations are private, and MainStreet respects that you may still be affiliated with another agency during your research phase.
Ask questions about anything that matters to you—commission structure, support levels, training programs, transfer logistics. A good host agency will welcome your questions and provide clear, honest answers.
Review your current contract with your existing agency. Understand your obligations, particularly regarding outstanding commissions and booking ownership. This helps you plan the transition timeline appropriately.
Connect with current MainStreet agents if possible. The agency can facilitate introductions to agents who've transferred from other agencies and can share firsthand perspectives on the experience.
The decision to switch agencies is significant, but it's also an investment in your future and your business. With the right host agency partner, you'll have the tools, support, and opportunities to reach your full potential as a travel agent.
Frequently Asked Questions
Can I transfer my existing bookings to MainStreet Travel?
In most cases, no. Bookings made under your previous agency's credentials stay with that agency. However, you'll continue to service those bookings and receive your commissions as usual. All new bookings go through MainStreet, and you can start immediately without waiting for existing bookings to complete.
How long does it take to get approved and start booking with MainStreet?
The application and approval process typically takes 1-2 weeks. Once approved, you can begin booking for clients almost immediately. Full supplier credential transitions might take 4-8 weeks as you update your access with various suppliers, but this doesn't prevent you from starting to earn.
What commission split does MainStreet offer to transfer agents?
MainStreet offers a 70/30 commission split, meaning you keep 70% of all commissions earned. This rate applies from day one—there's no waiting period or volume requirement to reach this level. Many agents earn more at 70% with MainStreet than they did at higher percentages with agencies that had lower supplier commission rates.
Does MainStreet charge monthly fees or startup costs?
MainStreet offers membership options starting at $0-$99 startup fee with no ongoing monthly fees. You pay your commission split (30%) but don't have additional monthly charges eating into your earnings. E&O insurance, CRM access, and training are included without extra fees.
What happens if my previous agency won't pay commissions they owe me?
Unfortunately, this is a contract issue between you and your previous agency. MainStreet can't force another agency to pay you, but they can help you understand your options. Many agents continue dual affiliation specifically to ensure they receive outstanding commissions. If you believe your previous agency is withholding commissions unlawfully, you may need to consult with an attorney.
Will MainStreet help me transfer my supplier credentials?
Yes! MainStreet provides step-by-step guidance for transferring or establishing credentials with major suppliers. Their support team has walked hundreds of agents through this process and knows exactly what each supplier requires. Some transfers are simple profile updates, while others require forms and approvals—MainStreet helps with all of it.
Can I work with MainStreet part-time while keeping another job?
Absolutely. Many MainStreet agents work part-time, building their travel business around other commitments. There's no minimum sales requirement, so you can grow at whatever pace works for your situation. The flexibility to work from anywhere with internet access makes part-time work very manageable.
What training does MainStreet provide for experienced agents?
While they offer comprehensive new agent training, MainStreet also provides ongoing education for experienced agents. This includes weekly supplier-led training sessions, advanced sales technique workshops, niche market training (luxury, adventure, groups), marketing and social media strategies, and technology training for new systems and tools.
How does MainStreet compare to other major host agencies?
MainStreet stands out for its combination of competitive commission splits (70%), no monthly fees, included E&O insurance, strong supplier relationships that result in higher base commission rates, active and supportive agent community, approachable leadership, bi-yearly FAM trip opportunities, and free CRM and marketing tools. While agencies like Fora, Outside Agents, and Nexion are also popular, MainStreet's balance of benefits and low-pressure environment attracts many experienced agents.
What if I specialize in a niche like Disney or luxury travel?
MainStreet supports all travel niches. They have strong relationships with Disney, Universal, cruise lines, luxury hotel chains, all-inclusive resorts, and adventure travel suppliers. You can maintain your specialization while gaining access to additional suppliers that help you serve clients more comprehensively.
How quickly will I start earning money after transferring?
You can book your first client through MainStreet as soon as your supplier credentials are updated, which often happens within 48 hrs! Commission payment timing depends on when your clients travel—most commissions are paid 2-3 days or less of the client submitting it! MainStreet processes commission payments weekly once received from suppliers.
What support does MainStreet offer when problems arise with bookings?
MainStreet provides comprehensive support for booking issues. Their team is available via phone, email, and messaging during business hours with fast response times. They help with supplier communication issues, booking corrections and modifications, client disputes and problem resolution, and emergency support for travelers experiencing issues. You're never dealing with problems alone.
Can I bring clients with me when I transfer agencies?
Yes, your clients belong to you, not to your previous agency. You can absolutely continue working with your established client base. Simply book their next vacation through MainStreet instead of your previous agency. Most clients won't even notice a difference—they're working with the same trusted advisor (you), just with better backing and support.
Is MainStreet accepting new agents right now?
MainStreet's acceptance status varies based on their current capacity. They've been particularly welcoming to transfer agents, especially those displaced from agencies experiencing difficulties. Contact them directly to confirm current availability and discuss your specific situation.
What makes MainStreet different from working independently?
Independent agents face significant challenges including higher startup costs ($2,000-$10,000+), lower commission rates due to smaller booking volume, difficulty securing supplier agreements, administrative burden of managing all business aspects, no E&O insurance unless purchased separately (costly), and lack of training and support system. MainStreet provides these benefits while letting you maintain independence and flexibility.
Final Thoughts
Making the switch to MainStreet Travel means joining a community that genuinely supports your success, offers industry-leading compensation, and treats you with the respect you deserve! For transfer agents—especially those coming from difficult situations—MainStreet represents a fresh start with a host agency that truly puts agents first!
The travel industry moves fast, and opportunities don't wait around. If you're ready for a change, ready for better support, and ready to be treated like the professional you are, MainStreet Travel is ready to welcome you home!
